Commissioning a restaurant website: What to look out for
Manage your own menu, showcase reviews and get found locally: What a restaurant website really needs to do, with two projects from Cologne.

Why do so many restaurant websites fail?
- Menu as a PDF. On a phone, guests have to zoom and scroll around. Google finds the content harder to read, and AI assistants usually cannot read it at all.
- No way to make updates. Every price change requires a request to the agency, so it never happens.
- Hidden reservations. The most important button is in the footer rather than always visible in the header.
- Generic images. Stock photos of pasta you do not serve. Guests notice immediately.
What belongs on a restaurant website?
| Priority | Content | Why |
|---|---|---|
| 1 | Food and drinks menus | The most common reason for visiting, must be readable without zooming |
| 2 | Opening hours and kitchen hours | The second most common question, should also be stored as structured data |
| 3 | Reservations | An always-visible button, not just in the footer |
| 4 | Directions, parking, accessibility | Often decides the choice between two venues |
| 5 | Reviews and awards | Social proof, makes guests more confident about booking |
| 6 | Spaces, events, groups | Drives revenue from celebrations and corporate clients |
| 7 | Team and history | Builds the brand, but comes after the facts |

How can you manage the menu yourself?
- Each dish has its own record with a name, description, price, allergens and labels such as vegetarian or vegan.
- Dishes can be assigned to menus, such as lunch, dinner, seasonal menus or drinks.
- A menu can be switched on or off without deleting anything.
- Your team changes prices in the browser, and the website is up to date seconds later.
- The menu is displayed as actual text so that search engines and voice assistants can read it.
How do you make reviews and awards visible?
- Display the overall rating and number of reviews prominently on the homepage, with the date they were last updated.
- Quote individual, genuine reviews with a first name and initial, rather than anonymously rewriting them.
- Show awards as photos of the actual certificates rather than graphic badges. This makes them feel verifiable, not decorative.
- Give satisfied guests a clear way to leave a review, helping your average rating continue to improve.
Practical example: Gertrudenhof am Neumarkt, Cologne


In hospitality, it is not the most beautiful website that wins, but the most honest. Real spaces, a real menu, real reviews. Guests will notice anything else by their first visit at the latest.
Practical example: ZOO Event, Cologne

How do you get found locally?
- Consistent location details. Your name, address, phone number and opening hours must be identical on your website, Google Business Profile and business directories.
- Structured data. Restaurant markup with opening hours, price range, cuisine and menu, so search engines can reliably extract the facts [2].
- Dedicated pages for revenue-generating services. Corporate parties, Christmas parties, weddings, lunch. Each of these searches deserves its own page with real images and indicative pricing, not a list on the homepage.
What does a restaurant website cost?
| Scope | Budget | Included |
|---|---|---|
| Compact, one location | 4.000 to 8.000 € | Homepage, editable menu, opening hours, contact details, reservation link |
| Expanded | 8.000 to 15.000 € | Plus event pages, gallery, reviews, careers section, local SEO basics |
| Event venues with catering or multiple locations | 15.000 to 25.000 € | Location pages, enquiry and planning flows, 3D venue tours, reservation integration |
How do you recognise a well-built website?
- Can you change the menu, prices and opening hours yourself, with a live demonstration during the proposal meeting?
- Does the homepage load on a phone over a mobile network in under three seconds?
- Can visitors reach the reservation option from any page with one click?
- Are real photos of your spaces, team and dishes included in the plan, along with a photo shoot?
- Are allergens and labels stored in a clear, easy-to-update format?
- Is the site accessible in practice, with sufficient contrast and keyboard navigation?
- Will you own the website and receive all access credentials, without depending on the provider?
Frequently asked questions
What does a restaurant website cost?+
Should the menu be included as a PDF?+
Can my team manage the menu themselves?+
How important are Google reviews on the website?+
How long does a hospitality website project take?+
Does my restaurant need a dedicated page for celebrations and events?+
How can I make my restaurant easier to find locally?+
Does a restaurant website need to be accessible?+
What happens after launch?+
Sources
- Google-Unternehmensprofil: Speisekarte und Gerichte hinzufügen, Google (2026)
- Schema.org: Restaurant, Schema.org (2026)
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Josef leads the strategic and creative development of brands at Maluure. For over a decade, he has guided medium-sized businesses from brand positioning to digital delivery.
Managing Director of Maluure GmbH, Cologne. Specialising in corporate design, brand strategy and digital brand experiences.
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